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Our fundamental question to our customers
is,
"How can we help you?"
Then we listen and make it happen.
Four Seasons' primary focus is on business partnerships where everyone benefits.
We not only provide quality and value in our fresh fruits and vegetables, we
also offer a wide range of convenience products to enhance sales. We work
directly with our customers to tailor product assortment in their stores,
including a full line of organic, ethnic, as well as, private label, family
pack, multiple unit and combination pack items to fit the tastes of the local
community. Whether servicing traditional supermarkets, restaurants or
schools needing competitive pricing and good quality, or high-end customers
requiring the most premium product, we work together to customize comprehensive
programs. Individualized treatment assures our customers the best solutions for
the most profitable and growth-oriented result.
Sales Support
Our Four Seasons Produce service-driven sales associates are out-of-the
box, think-on-their-feet kind of people. With their positive "can do" attitude,
they are eager to expedite orders with efficiency and accuracy. They offer:
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Customized price list reflecting your house market list and specifications
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Conventional & Organic Market Reports
Customized purchasing plans
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Monthly usage reports to track an accurate record of costs and consumption
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"Hot Shot" service for the unforeseen emergencies, such as last minute
functions, increased banquet counts or just increased business.
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Our own industry-experienced corporate chef and support team to help with staff
training, recipe development and promotional needs.
Merchandising Support
Our highly trained team of professionals has experience as produce managers and
merchandisers themselves. They know your business inside and out to help you
design a produce department that will attract and inform consumers and maximize
your department's sales contribution. The program includes:
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Employee Training relative to the fundamentals of produce operations
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Department Resets & New Store Set Ups
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Financial Results Analysis
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Market and Competitive Analysis
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Troubleshooting and Improvement Plan Development
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Ad Lids and Projections
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Ethnic/Hispanic Merchandising
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Weekly Market Reports and Merchandising Planners
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Customized Packing and Private Labeling
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Regular visitation to your store by a merchandising expert
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Plan-a-gram Department Set tool to design an effective merchandising layout for
your Produce Department, including seasonal resets
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Point-of-purchase advertising and consumer information to boost sales
Procurement
Four Seasons Produce, Inc. purchases in excess of 98 percent of all products
from direct sources. These encompass all of the growing areas within the
continental United States, including local Amish and Mennonite farmers around
Lancaster County. Additionally, products are purchased from a number of
countries outside of the U.S., including Australia, Canada, Chile, New Zealand,
South America, Israel, Holland, Mexico, Spain, the Bahamas, Peru and Dominican
Republic.
In support of our customer relationships, Four Seasons works hard to develop
strong supplier partnerships that allow us to offer the most recognizable
industry brands at the best price. Our buyers negotiate contract pricing on
high velocity commodities that can fix costs for critical periods of time. Our
state-of-technology facility allows us to transport product by railcar to
minimize freight costs on key commodities.
We also
offer:
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Brand and Commodity Pricing Programs
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Weekly Deals and Merchandising Planners
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Ad Lids and Protection
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Chain Replenishment/Shorts and Fills
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Custom Packaging/Private Label
Transportation and Timely Delivery
Four Seasons' transportation meets or exceeds all US Department of
Transportation requirements. We own and maintain our own fleet of 90
refrigerated delivery trucks consisting of sprinter vans, straight trucks, and
tractor trailers, with an additional 14 independent contractors to make
deliveries to our current service area.
Our fleet communication includes the latest in Qualcomm satellite technology
and Descartes Roadshow transportation routing information technology system,
enabling us to consistently and accurately track our trucks and customers'
orders and to maximize the trailer cube usage. These systems allow us to
achieve high service levels through communication with our drivers effectively
and in real time and to meet our customers' product and delivery
specifications. As a result, we can commit with confidence to delivery windows,
as well as ensure a safe and expedient delivery with adequate rest periods for
our drivers.
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